Terms and Conditions

Last updated: September 27, 2026

Welcome to TrueCollab HR LLC (“TrueCollab HR”). These Terms and Conditions (“Terms”) govern your use of our website, truecollabhr.com (“Website”). By accessing or using this Website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Website.

1. Acceptance of Terms

By accessing and using truecollabhr.com, you accept and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated into these Terms. We may update these Terms from time to time without prior notice. Continued use of the Website constitutes your acceptance of the updated Terms.

2. Intellectual Property Rights

All content on this Website, including text, images, graphics, logos, trademarks, and software, is the property of TrueCollab HR or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this Website without prior written consent from TrueCollab HR.

3. Use of Website

You agree to use the Website only for lawful purposes. You may not use the Website to:

  • Transmit any content that is illegal, harmful, abusive, or otherwise objectionable;
  • Violate any applicable local, state, national, or international law;
  • Impersonate any person or entity or otherwise misrepresent your affiliation with a person or entity;
  • Engage in any activity that could damage, disable, or impair the Website’s functionality.

4. Third-Party Links

Our Website may contain links to third-party websites or services that are not owned or controlled by TrueCollab HR. We do not endorse or assume any responsibility for any third-party sites, information, or services. Accessing third-party links is at your own risk.

5. Disclaimer of Warranties

The Website and all content, materials, and information provided on the Website are offered “as is” and “as available” without warranties of any kind, either express or implied. TrueCollab HR disclaims all warranties, express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Website will be error-free or uninterrupted.

6. Limitation of Liability

To the fullest extent permitted by law, TrueCollab HR shall not be liable for any damages, including without limitation, direct, indirect, incidental, consequential, or punitive damages, arising from or related to your use or inability to use the Website or any content, services, or links on the Website.

7. Indemnification

You agree to indemnify and hold TrueCollab HR harmless from any claims, damages, losses, liabilities, costs, and expenses (including attorneys’ fees) arising from or related to your use of the Website, violation of these Terms, or violation of any rights of a third party.

8. Governing Law and Jurisdiction

These Terms and your use of the Website shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law principles. Any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the state or federal courts located in Philadelphia County, Pennsylvania.

9. Contact Information

If you have any questions about these Terms, please contact us at:

TrueCollab HR
30 South 15th Street, Suite 1550 Num 919172, Philadelphia, PA 19102
Email: termsandconditions@truecollabhr.com

10. Mobile Terms

When you opt in to the TrueCollab HR text messaging program, you will receive meeting reminders, updates regarding open cases, and responses to your enquiries. You can also engage directly with your consultant by text.

You can cancel the SMS service at any time. Just text STOP to (215) 346-6501. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at yourhr@truecollabhr.com.

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have any questions regarding your text plan or data plan, please contact your wireless provider.

If you have any questions regarding privacy, please read our Privacy Policy.

11. Severability

If any provision of these Terms is deemed unlawful, void, or unenforceable, that provision shall be severed from these Terms, and the remaining provisions will remain in effect.

Acceptance of Terms

By using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.